Our “Yield Commitment Programme” modules are focussed to improve revenues and increase the benefits within the hospitality industry.
The first step we take in order to train up hotels, is measuring the existing results and the organisation. We do this through our
"Audit Yield Phase", including data analysis and individual interviews with managers involved in the Yield Process.
During the Training Phase we evaluate the “Yield know how” of the hotel Team and introduce the concepts, principles and disciplines of
Revenue Management that are applicable to the hospitality industry.
Included are syndicate exercises focussing on Individuals forecasts and Group quotations. Additionally a full-computerised Yield System demo illustrates the Optimisation Concepts.
We then develop a tailor-made coaching programme that is especially designed to improve weaknesses and enhance strengths. On the job coaching ensures
that people actually understand and apply the acquired skills during the Training Phase, thus embedding required optimisation behaviour. Our
approach to training your Team is very hands-on. By coaching people "on the road" amazing results can be achieved. Our consultants
provide precise feedback from the Audit Phase and teach The Optimisation Team how to improve on their performance. Our “Yield Commitment
Programme” has nothing to do with teaching theoretic skills to involved people or training a
computerised yield system user. As a Team, committed Managers are building the Hotel Optimisation Plan and they continue until the
required Yield skills are put to practice, this process ensures lasting improvements, long after the project has ended.
The Follow up Phase takes place 4 weeks after the Coaching Phase in order to
ensure a fully operational progress of the Project, to keep the motivation alive and to answer implementation inquiries.